Enrollment Desk Assistant — Student Front Desk Champion

Texas Wesleyan University; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Texas Wesleyan University is seeking an Enrollment Management Student Assistant to support front desk operations in O’Neal Sells Hall, greeting students, faculty, staff, and visitors.

The role emphasizes professional communication, ability to manage multiple inquiries, basic clerical tasks, and adherence to university policies, with preference for student employees and those pursuing some college coursework.

Qualifications

• High school diploma or GED required; some college preferred.
• Customer service experience preferred, ideally in higher education.
• Excellent written and oral communication skills.
• Knowledge of standard office practices, filing, and basic computer/phone skills.
• Ability to manage workload, multi-task, meet deadlines, and work in a team.

Responsibilities

• Provide prompt, friendly service to all customers.
• Act as an information source about the department, the University, and the administrative building.
• Answer calls to the Enrollment Management line and serve as a backup to the main university line.
• Direct calls and visitors to the proper location.
• Assist with clerical tasks such as sorting mail, writing notecards, and contacting students.
• Participate in student leadership trainings and meetings.
• Adhere to university policies and guidelines.
• Other duties as assigned.

Skills

Communication skills

Customer service

Office procedures

Multitasking

Time management

Teamwork

Phone etiquette

Computer literacy

Education

High school diploma or GED

Some college preferred

Tools

Microsoft Office

Email systems

Telephone etiquette

Job description

Texas Wesleyan University is seeking an Enrollment Management Student Assistant to support front desk operations in O’Neal Sells Hall, greeting students, faculty, staff, and visitors.

The role emphasizes professional communication, ability to manage multiple inquiries, basic clerical tasks, and adherence to university policies, with preference for student employees and those pursuing some college coursework.