Engineering Technician II

Laundrylux Inc.; Inwood (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

LaundryLux seeks an Engineering Technician II to support engineering by performing testing and failure analysis on commercial laundry machines and subsystems. This role involves documenting results, providing feedback to design, and supporting product validation across development stages.

You will collaborate with engineers, suppliers, and service teams, assist in field trials, and help with prototyping, data collection, and knowledge transfer to technicians.

Qualifications

• Associate degree in Electrical, Mechanical, or Industrial Engineering Technology (or equivalent).
• 3+ years of experience in equipment testing, troubleshooting, or technical support.
• Strong understanding of electrical wiring, mechanical systems, and basic networking.
• Experience with IoT-enabled devices and industrial controls preferred.

Responsibilities

• Execute test plans on commercial laundry machines and subsystems to address performance, software, reliability, and robustness.
• Perform engineering evaluations related to diagnosis and repair.
• Document test results and provide feedback to engineering for design improvements.
• Assist in diagnosing and resolving equipment issues during development and field trials.
• Support installation and integration of machines with external interfaces (payment systems, dosing systems, IoT).
• Provide on-site field support for VIP customer issues.
• Collect detailed data from field incidents to aid root cause analysis.
• Build and modify prototypes for evaluation and testing.
• Train service technicians and internal teams on new products and troubleshooting.
• Maintain records of test procedures and equipment configurations.
• Identify opportunities to improve testing efficiency and product reliability.
• Collaborate with engineers, suppliers, and service teams to resolve issues.

Skills

Electrical wiring

Mechanical systems

Schematic reading

Diagnostic tools

IoT devices

Industrial controls

Education

Associate degree in Electrical, Mechanical, or Industrial Engineering Technology

Tools

Test equipment

Job description

Join LaundryLux

Laundrylux Distribution is the result of a powerful partnership. In 2019, five industry leaders – Automated Laundry Systems (Florida), Cesco (Washington), Texas Coin and Commercial Laundry (Texas), Golden State Laundry Systems (California), and Direct Machinery (New York) – joined forces with Laundrylux to create a comprehensive commercial laundry powerhouse.

Title: Engineering Technician II

What we are looking for:

The Engineering Technician II will be responsible to support engineering by performing / executing the testing and failure analysis on commercial laundry machines and subsystems.

Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux?

• Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.

• Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning

• Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company.

LaundryLux Benefits:We offer a comprehensive benefits package including:

• Health benefits package including medical,dental & vision plans

• Life Insurance

• 401(k) with company matching

• Paid Time Off

• Paid Holidays

• Employee Referral Program

• Mentorship Program

• Company Sponsored Training

• Tuition Reimbursement

Back to the role:

What you will do:

Product Testing & Validation

• Execute test plans on commercial laundry machines and subsystems to address performance, software, reliability, and robustness.

• Perform engineering evaluations on product specifically related to diagnosis and repair.

• Document test results and provide feedback to engineering for design improvements.

Technical Support

• Assist in diagnosing and resolving equipment issues during development and field trials.

• Support installation and integration of machines with external interfaces as needed (payment systems, dosing systems, IoT devices).

Field Support & Data Collection

• Provide on-site support for complex VIP customer issues.

• Collect detailed data from field incidents to assist engineering in root cause analysis and corrective actions.

Prototyping & Assembly

• Build and modify prototypes for evaluation and testing.

• Perform wiring, mechanical assembly, and calibration of components.

Training & Knowledge Transfer

• Train service technicians and internal teams on new products, features, and troubleshooting procedures.

• Develop and deliver training materials and sessions to ensure proper product understanding.

Documentation & Reporting

• Maintain accurate records of test procedures, results, and equipment configurations.

• Contribute to the creation of technical manuals and service documentation.

Process Improvement

• Identify opportunities to improve testing efficiency and product reliability.

• Implement best practices for equipment setup and troubleshooting.

Collaboration

• Work closely with engineers, suppliers, and service teams to ensure timely resolution of technical issues.

• Participate in team meetings and provide input on product development initiatives.

What you should have:

• Strong understanding of electrical wiring, mechanical systems, and basic networking.

• Ability to read and interpret technical drawings and schematics.

• Proficient in using diagnostic tools and test equipment.

• Strong problem-solving skills and attention to detail.

• Excellent communication and teamwork abilities.

• Experience with IoT-enabled devices and industrial controls preferred.

• Familiarity with commercial laundry equipment or similar industrial machinery preferred.

Education and Experience:

• Associate degree in Electrical, Mechanical, or Industrial Engineering Technology (or equivalent experience).

• 3+ years of experience in equipment testing, troubleshooting, or technical support.

Our Values:People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun

If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you!

We are an equal opportunity employerand we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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