Engineering Technician II — Test & Diagnostics

LaundryLux; Inwood (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Life Insurance

401(k) with company matching

Paid Time Off

Paid Holidays

Employee Referral Program

Mentorship Program

Company Sponsored Training

Tuition Reimbursement

Job summary

LaundryLux is seeking an Engineering Technician II to support engineering through testing and failure analysis of commercial laundry machines and subsystems. The role encompasses product testing, field support, prototyping, and knowledge transfer to technicians and teams.

You will engage in documentation, collaboration with engineers and suppliers, and continuous process improvements while contributing to reliable product development and customer-focused service.

Qualifications

• Associate degree in Electrical, Mechanical, or Industrial Engineering Technology (or equivalent experience).
• 3+ years of experience in equipment testing, troubleshooting, or technical support.
• Ability to read technical drawings and schematics.
• Experience with IoT-enabled devices is a plus.
• Strong problem-solving and teamwork abilities.

Responsibilities

• Execute test plans on commercial laundry machines and subsystems to address performance, software, reliability, and robustness.
• Perform engineering evaluations related to diagnosis and repair of products.
• Document test results and provide feedback to engineering for design improvements.
• Assist in diagnosing and resolving equipment issues during development and field trials.
• Support installation and integration of machines with external interfaces (payment systems, dosing systems, IoT devices).
• Provide on-site support for complex VIP customer issues and collect data for root-cause analysis.
• Build and modify prototypes for evaluation and testing; perform wiring and calibration.
• Train service technicians and internal teams on new products and troubleshooting procedures.
• Maintain records of test procedures and results; contribute to service documentation.
• Identify opportunities to improve testing efficiency and product reliability; collaborate with teams.

Skills

Electrical knowledge

Mechanical knowledge

Reading schematics

Diagnostics

IoT devices

Teamwork

Communication

Education

Associate degree in Engineering Technology

Tools

Diagnostic tools

Test equipment

Industrial controls

Job description

LaundryLux is seeking an Engineering Technician II to support engineering through testing and failure analysis of commercial laundry machines and subsystems. The role encompasses product testing, field support, prototyping, and knowledge transfer to technicians and teams.

You will engage in documentation, collaboration with engineers and suppliers, and continuous process improvements while contributing to reliable product development and customer-focused service.