Service Technician

LaundryLux; Hicksville (NY); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Health benefits package

401(k) with company matching

Paid Time Off

Company Sponsored Training

Job summary

A leading laundry equipment provider in Hicksville, NY is searching for a Service Technician to install and repair commercial laundry machines. The ideal candidate has a strong mechanical background, excellent communication skills, and experience in the laundry industry. The role includes frequent travel to customer locations and offers a salary range of $25.00 - $30.00 per hour, depending on experience. Join a company dedicated to employee growth and diversity initiatives.

Qualifications

• Strong understanding of electrical and mechanical systems.
• Ability to interpret technical manuals, drawings, and schematics.
• Valid Driver’s License.

Responsibilities

• Service, install, and repair equipment in accordance with standards.
• Maintain safety and professionalism at all times.
• Diagnose mechanical and electrical issues in equipment.

Skills

Troubleshooting and problem solving

Customer service skills

Proficient in using hand and power tools

Excellent communication skills

Ability to manage priorities and workflow

Education

High school diploma or GED

3 years’ experience in Laundry Industry

Job description

Service Technician

Join LaundryLux Distribution, we are looking for a Service Technician who installs, services and repairs commercial laundry equipment including washers, dryers, ironers and other related machinery.

Why you should join LaundryLux Distribution:

• Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.
• Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning.
• Diversity Initiatives: We launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company.

LaundryLux Distribution Benefits:

• Health benefits package including medical, dental & vision plans
• Life Insurance
• 401(k) with company matching
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Mentorship Program
• Company Sponsored Training

What you will do:

• Service, install, and repair equipment in businesses in accordance with established standards and procedures.
• Maintain safety and professionalism at all times.
• Promote service and preventative maintenance plans and communicate leads to sales team.
• Perform routine maintenance and inspections to ensure equipment is operating efficiently and safely.
• Provide a thorough explanation of equipment, its capabilities and operation to the customer; respond to all questions in a courteous and knowledgeable manner.
• Diagnose and troubleshoot mechanical and electrical issues in equipment.
• Accurately complete all necessary paperwork including but not limited to work orders, service orders, time logs, and emergency information schedules.
• Replace or repair defective parts such as belts, valves, motors, and computer boards.
• Maintain inventory control of assigned equipment to ensure adequate stock levels.
• Participate in inventory process on a regularly scheduled basis.
• Maintain control of all assigned company property and ensure that equipment is always maintained in safe operating condition.
• Safely operate assigned company vehicle and ensure it is maintained according to manufacturer’s specifications.
• Exhibit appearance and conduct in accordance with established company standards to present a professional image to customers and the public.
• Maintain the highest degree of decency, honesty, and integrity as a guest in a customer’s business.
• Perform other related duties as assigned by management.

What you should have:

• Commitment to excellence and high standards.
• Strong understanding of electrical and mechanical systems.
• Ability to interpret technical manuals, drawings, and schematics.
• Proficient in using hand and power tools.
• Troubleshooting and problem solving.
• Excellent written and oral communication skills.
• Ability to effectively present information and respond to questions.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to work independently with minimal supervision.
• Excellent customer service skills.
• Proven ability to manage multiple projects and meet deadlines.
• Ability to understand and follow written and verbal instructions.
• Ability to understand all safety requirements and cautions.
• Ability to perform the physical labor necessary.
• Valid Driver’s License.
• Bilingual skills a plus.
• Professional appearance and demeanor.

Education and Experience:

• High school diploma or GED required.
• Minimum of three (3) years’ experience in the residential/commercial Laundry Industry a plus.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Physical Requirements:

• Must be able to complete various activities in the parts room that may require moving items that weigh 75 lbs.
• Ability to operate equipment, i.e., forklift, pallet jack, lift gate.

Travel Required:

• Frequent travel to customer locations.
• Overnight travel on occasions.

Salary Range: $25.00 - $30.00 per hour, depending on experience.

Our Values:

People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.

LaundryLux is the North American supplier of Electrolux & Wascomat commercial laundry equipment for self-service Laundromats and on-premises laundries such as hotels, hospitals, nursing homes, salons, firehouses, vets, and more.

Let our family’s history shape your future success. What began with an accident at sea and one man’s dream for the future, has transformed into a business reality. LaundryLux wishes to share that success with families and businesses, helping investors and business owners maximize their returns on their laundry system investments.

“We have dedicated employees who have worked for us for years and years and are still committed to providing the best possible products and services. It’s because we all believe in what we do and in the products we sell.” – Neal Milch, Chairman