Engineering Technician II

LaundryLux; Inwood (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Life Insurance

401(k) with company matching

Paid Time Off

Paid Holidays

Employee Referral Program

Mentorship Program

Company Sponsored Training

Tuition Reimbursement

Job summary

LaundryLux is seeking an Engineering Technician II to support engineering through testing and failure analysis of commercial laundry machines and subsystems. The role encompasses product testing, field support, prototyping, and knowledge transfer to technicians and teams.

You will engage in documentation, collaboration with engineers and suppliers, and continuous process improvements while contributing to reliable product development and customer-focused service.

Qualifications

• Associate degree in Electrical, Mechanical, or Industrial Engineering Technology (or equivalent experience).
• 3+ years of experience in equipment testing, troubleshooting, or technical support.
• Ability to read technical drawings and schematics.
• Experience with IoT-enabled devices is a plus.
• Strong problem-solving and teamwork abilities.

Responsibilities

• Execute test plans on commercial laundry machines and subsystems to address performance, software, reliability, and robustness.
• Perform engineering evaluations related to diagnosis and repair of products.
• Document test results and provide feedback to engineering for design improvements.
• Assist in diagnosing and resolving equipment issues during development and field trials.
• Support installation and integration of machines with external interfaces (payment systems, dosing systems, IoT devices).
• Provide on-site support for complex VIP customer issues and collect data for root-cause analysis.
• Build and modify prototypes for evaluation and testing; perform wiring and calibration.
• Train service technicians and internal teams on new products and troubleshooting procedures.
• Maintain records of test procedures and results; contribute to service documentation.
• Identify opportunities to improve testing efficiency and product reliability; collaborate with teams.

Skills

Electrical knowledge

Mechanical knowledge

Reading schematics

Diagnostics

IoT devices

Teamwork

Communication

Education

Associate degree in Engineering Technology

Tools

Diagnostic tools

Test equipment

Industrial controls

Job description

Join LaundryLux

Laundrylux Distribution is the result of a powerful partnership. In 2019, five industry leaders – Automated Laundry Systems (Florida), Cesco (Washington), Texas Coin and Commercial Laundry (Texas), Golden State Laundry Systems (California), and Direct Machinery (New York) – joined forces with Laundrylux to create a comprehensive commercial laundry powerhouse.

Title: Engineering Technician II

What we are looking for:

The Engineering Technician II will be responsible to support engineering by performing / executing the testing and failure analysis on commercial laundry machines and subsystems.

Join LaundryLux

Laundrylux Distribution is the result of a powerful partnership. In 2019, five industry leaders – Automated Laundry Systems (Florida), Cesco (Washington), Texas Coin and Commercial Laundry (Texas), Golden State Laundry Systems (California), and Direct Machinery (New York) – joined forces with Laundrylux to create a comprehensive commercial laundry powerhouse.

Title: Engineering Technician II

What we are looking for:

The Engineering Technician II will be responsible to support engineering by performing / executing the testing and failure analysis on commercial laundry machines and subsystems.

Why you should join LaundryLux ?

• Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.
• Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning
• Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company.

LaundryLux Benefits

• Health benefits package including medical, dental & vision plans
• Life Insurance
• 401(k) with company matching
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Mentorship Program
• Company Sponsored Training
• Tuition Reimbursement

Back to the role:

What you will do:

Product Testing & Validation

• Execute test plans on commercial laundry machines and subsystems to address performance, software, reliability, and robustness.
• Perform engineering evaluations on product specifically related to diagnosis and repair.
• Document test results and provide feedback to engineering for design improvements.

Technical Support

• Assist in diagnosing and resolving equipment issues during development and field trials.
• Support installation and integration of machines with external interfaces as needed (payment systems, dosing systems, IoT devices).

Field Support & Data Collection

• Provide on-site support for complex VIP customer issues.
• Collect detailed data from field incidents to assist engineering in root cause analysis and corrective actions.

Prototyping & Assembly

• Build and modify prototypes for evaluation and testing.
• Perform wiring, mechanical assembly, and calibration of components.

Training & Knowledge Transfer

• Train service technicians and internal teams on new products, features, and troubleshooting procedures.
• Develop and deliver training materials and sessions to ensure proper product understanding.

Documentation & Reporting

• Maintain accurate records of test procedures, results, and equipment configurations.
• Contribute to the creation of technical manuals and service documentation.

Process Improvement

• Identify opportunities to improve testing efficiency and product reliability.
• Implement best practices for equipment setup and troubleshooting.

Collaboration

• Work closely with engineers, suppliers, and service teams to ensure timely resolution of technical issues.
• Participate in team meetings and provide input on product development initiatives.

What you should have:

• Strong understanding of electrical wiring, mechanical systems, and basic networking.
• Ability to read and interpret technical drawings and schematics.
• Proficient in using diagnostic tools and test equipment.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Experience with IoT-enabled devices and industrial controls preferred.
• Familiarity with commercial laundry equipment or similar industrial machinery preferred.

Education and Experience:

• Associate degree in Electrical, Mechanical, or Industrial Engineering Technology (or equivalent experience).
• 3+ years of experience in equipment testing, troubleshooting, or technical support.

Our Values:

People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun

If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you!

We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Our company participates in E-Verify.

LaundryLux is the North American supplier of Electrolux & Wascomat commercial laundry equipment for self-service Laundromats and On-Premises Laundries such as hotels, hospitals, nursing homes, salons, firehouses, vets, and more.

Let our family’s history shape your future success.

What began with an accident at sea and one man’s dream for the future, has transformed into a business reality. LaundryLux wishes to share that success with families and businesses, helping investors and business owners maximize their returns on their laundry system investments.

"We have dedicated employees who have worked for us for years and years and are still committed to providing the best possible products and services. It’s because we all believe in what we do and in the products we sell." – Neal Milch, Chairman