- Execute test plans on commercial laundry machines and subsystems covering performance, software, reliability, and robustness
- Perform engineering evaluations related to diagnosis and repair
- Document test results and provide feedback for design improvements
- Assist in diagnosing and resolving equipment issues during development and field trials
- Support installation and integration with payment systems, dosing systems, IoT devices, and other external interfaces
- Provide on-site support for complex VIP customer issues
- Collect field-incident data for root-cause analysis and corrective actions
- Build and modify prototypes for evaluation and testing
- Perform wiring, mechanical assembly, and component calibration
- Train service technicians and internal teams on new products, features, and troubleshooting procedures
- Develop and deliver training materials and sessions
- Maintain records of test procedures, results, and equipment configurations
- Contribute to technical manuals and service documentation
- Identify and implement improvements to testing efficiency, product reliability, equipment setup, and troubleshooting
- Collaborate with engineers, suppliers, and service teams to resolve technical issues
- Participate in team meetings and provide input on product development initiatives
Requirements
- Associate degree in Electrical, Mechanical, or Industrial Engineering Technology, or equivalent experience
- 3+ years of experience in equipment testing, troubleshooting, or technical support
- Strong understanding of electrical wiring, mechanical systems, and basic networking
- Ability to read and interpret technical drawings and schematics
- Proficiency with diagnostic tools and test equipment
- Strong problem-solving skills and attention to detail
- Excellent communication and teamwork abilities
- Experience with IoT-enabled devices and industrial controls preferred
- Familiarity with commercial laundry equipment or similar industrial machinery preferred
- Ability to perform wiring, mechanical assembly, and component calibration
- Ability to support installation and integration of external interfaces
- Equal opportunity employer; reasonable accommodations available
- Company participates in E-Verify
Core Competencies
Demonstrates expertise in equipment testing, troubleshooting, and technical support, with a strong focus on electrical wiring, mechanical systems, and IoT-enabled devices. Capable of developing training materials and collaborating effectively with cross-functional teams to enhance product reliability and efficiency.
Highest-signal resume keywords
- Equipment Testing
- Troubleshooting
- Electrical Wiring
- Mechanical Assembly
- IoT-Enabled Devices
ATS Optimization Keywords
Hard Skills
- Equipment Testing
- Troubleshooting
- Electrical Wiring
- Mechanical Assembly
- Component Calibration
- Diagnostic Tools
- Technical Drawings
- Test Equipment
- Integration Support
- Root-Cause Analysis
Soft Skills
- Problem-Solving
- Attention to Detail
- Communication
- Teamwork
Certifications & Qualifications
- Associate Degree in Electrical Engineering Technology
- Associate Degree in Mechanical Engineering Technology
- Associate Degree in Industrial Engineering Technology
Industry Keywords
- Commercial Laundry Equipment
- Industrial Machinery
- Technical Support
- Field Trials
- Service Documentation
Tools & Technologies
- Diagnostic Tools
- Test Equipment
- Payment Systems
- Dosing Systems
- IoT Devices