Engineering Technician II: Test & Field Diagnostics

Laundrylux Inc.; Inwood (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

LaundryLux seeks an Engineering Technician II to support engineering by performing testing and failure analysis on commercial laundry machines and subsystems. This role involves documenting results, providing feedback to design, and supporting product validation across development stages.

You will collaborate with engineers, suppliers, and service teams, assist in field trials, and help with prototyping, data collection, and knowledge transfer to technicians.

Qualifications

• Associate degree in Electrical, Mechanical, or Industrial Engineering Technology (or equivalent).
• 3+ years of experience in equipment testing, troubleshooting, or technical support.
• Strong understanding of electrical wiring, mechanical systems, and basic networking.
• Experience with IoT-enabled devices and industrial controls preferred.

Responsibilities

• Execute test plans on commercial laundry machines and subsystems to address performance, software, reliability, and robustness.
• Perform engineering evaluations related to diagnosis and repair.
• Document test results and provide feedback to engineering for design improvements.
• Assist in diagnosing and resolving equipment issues during development and field trials.
• Support installation and integration of machines with external interfaces (payment systems, dosing systems, IoT).
• Provide on-site field support for VIP customer issues.
• Collect detailed data from field incidents to aid root cause analysis.
• Build and modify prototypes for evaluation and testing.
• Train service technicians and internal teams on new products and troubleshooting.
• Maintain records of test procedures and equipment configurations.
• Identify opportunities to improve testing efficiency and product reliability.
• Collaborate with engineers, suppliers, and service teams to resolve issues.

Skills

Electrical wiring

Mechanical systems

Schematic reading

Diagnostic tools

IoT devices

Industrial controls

Education

Associate degree in Electrical, Mechanical, or Industrial Engineering Technology

Tools

Test equipment

Job description

LaundryLux seeks an Engineering Technician II to support engineering by performing testing and failure analysis on commercial laundry machines and subsystems. This role involves documenting results, providing feedback to design, and supporting product validation across development stages.

You will collaborate with engineers, suppliers, and service teams, assist in field trials, and help with prototyping, data collection, and knowledge transfer to technicians.