Engineering Manager — Reliability Platform & AI-Driven Operations

Visa Hunt; San Francisco, Sunnyvale (CA, CA); On-site; USD 194,000 - 285,000; Full time

Job summary

DoorDash is seeking a senior engineering leader for the Reliability Platform to design, build, and operate services and infrastructure enabling production health, change control, and incident response across thousands of endpoints. You will recruit, coach and align teams, shape global processes, and drive principled, scalable engineering across the Core Infra org.

The role emphasizes a platform mindset, cross‑team collaboration, and smart automation, with a focus on reducing toil and delivering

Qualifications

• 5+ years leading teams of high calibre Engineers, and providing structure and rituals that enable the team to thrive
• 5+ years of experience in an infrastructure, platform, or backend engineering role, showing you can deliver and maintain complex systems through a team or as an individual contributor
• Platform mindset: you think in terms of products/platforms/customers while designing systems that other engineers depend on every day
• Influence: you are comfortable influencing others via conversations, presentations, demonstrations, and policies
• Cloud/Infra fundamentals: you’re comfortable broadly across the infra discussing topics related to AWS primitives, security best practices, containerization, and Infrastructure as Code

Responsibilities

• Recruit, hiring, retain world class engineering talent into the team and continuously level up the team’s capabilities and outcomes
• Manage team performance, including ongoing and annual assessment in addition to regular 1:1 alignment, coaching, and feedback
• Establish rituals and expectations for project execution that maximize productivity while minimizing overhead/meetings/administrative work
• Align with European counterparts to forge a shared global culture, and alignment of planning aligned with a shared mission
• Own global processes/policies for incident response, communications, and reporting. We enable our colleagues, but do not own the response itself

Job description

DoorDash is seeking a senior engineering leader for the Reliability Platform to design, build, and operate services and infrastructure enabling production health, change control, and incident response across thousands of endpoints. You will recruit, coach and align teams, shape global processes, and drive principled, scalable engineering across the Core Infra org.

The role emphasizes a platform mindset, cross‑team collaboration, and smart automation, with a focus on reducing toil and delivering