Engagement Manager (Fully Remote)

LangChain; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

LangChain in the United States is seeking a Project Manager to oversee client engagements from SOW review to closeout, coordinating planning, execution, risk management, and handoff.

You will serve as the primary customer contact, manage expectations, handle escalations, negotiate scope changes, and align solutions with cross-functional teams including Solution Architects, AI Engineers, Sales, and Product to ensure successful delivery.

Responsibilities

• Manage full engagement lifecycle from SOW review through closeout, including planning, execution, risk management, and handoff.
• Serve as primary customer point of contact, delivering status updates, managing expectations, handling escalations, and negotiating scope changes.
• Coordinate cross-functional teams including Solution Architects, AI Engineers, Sales, and Product to ensure successful delivery and resource allocation.

Job description

• Manage full engagement lifecycle from SOW review through closeout, including planning, execution, risk management, and handoff.
• Serve as primary customer point of contact, delivering status updates, managing expectations, handling escalations, and negotiating scope changes.
• Coordinate cross-functional teams including Solution Architects, AI Engineers, Sales, and Product to ensure successful delivery and resource allocation.