Energy Ops Specialist (Remote) — Invoicing & Process Improvement

ICF; United States; Remote; USD 55,000 - 94,000; Full time

Benefits offered by this job

Flexible work

Tuition reimbursement

401k matching

Employee stock purchase plan

Donation matching

Volunteer opportunities

Work-life balance

Job summary

ICF is seeking an Associate Operations Specialist to support energy efficiency programs, improve processes, and provide invoicing and admin support. The role requires collaboration across IT, Reporting, Marketing, and Customer Care, with a focus on ensuring accurate, timely invoicing and compliant project submissions.

The position is remote with preferences for candidates in the Pacific Time Zone, and strong MS Excel, Power BI, SharePoint Lists, and Power Automate skills are highly valued for

Qualifications

• Bachelor’s degree or equivalent education.
• 1+ year of professional experience in administration, operational support, data analysis, or energy-related fields.

Responsibilities

• Support energy efficiency project evaluation, implementation, and verification.
• Collaborate with IT, Reporting, Marketing, and Customer Care teams.
• Analyze data to identify trends and opportunities for improvement.
• Assist with processing incoming project applications.
• Review project forms for compliance with program policies.
• Coordinate with staff to support monthly invoicing timelines.
• Perform basic quality checks on invoices for accuracy and timeliness.
• Update documentation and drive process improvements for invoicing and administration.

Skills

Energy programs

Process compliance

Cross-functional collaboration

Analytical thinking

Customer support

Time management

Education

Bachelor's degree

Tools

Power BI

SharePoint Lists

Power Automate

Microsoft Excel

Job description

ICF is seeking an Associate Operations Specialist to support energy efficiency programs, improve processes, and provide invoicing and admin support. The role requires collaboration across IT, Reporting, Marketing, and Customer Care, with a focus on ensuring accurate, timely invoicing and compliant project submissions.

The position is remote with preferences for candidates in the Pacific Time Zone, and strong MS Excel, Power BI, SharePoint Lists, and Power Automate skills are highly valued for