Energy Efficiency Field Advisor

Franklin Energy; Longmont (CO); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement benefits

Paid time off

Job summary

Franklin Energy is hiring a field-based energy advisor to deliver energy efficiency programs directly to homeowners, landlords and utility customers in Colorado. You will advise on system modifications and coordinate program activities, combining field visits (roughly 3 days) with office work (about 2 days per week) to drive energy savings and customer satisfaction.

You will promote programs, conduct site visits, manage data, assist with rebate processing, and collaborate with trade allies and

Qualifications

• Bachelor's degree or equivalent experience.
• Technical school degree combined with demonstrated experience in electric/gas utility field will be considered.
• Equivalent work experience may be considered.
• 3–5 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience.
• 2–3 years of experience in energy efficiency and/or energy modeling.
• Previous customer service, sales, or marketing experience.

Responsibilities

• Direct installation of energy saving products as directed by program management.
• Adhering to the safety requirements of the organization and the utility client.
• Promote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territory.
• Understand and implement the company's Sales Process.
• Make outbound calls to existing customers to meet assigned energy saving targets.
• Initiate new business with new customers through business-to-business efforts.
• Manage field time effectively with customer, Trade Ally and program stakeholder visits.
• Develop and deliver presentations to create awareness about the program.
• Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion.
• Work with utility customers to provide energy efficiency and the business activities of its customers.
• Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager, provide follow-up to as required.
• Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water system, building and pipe insulation, and air sealing.
• Enter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required.
• Maintain professional appearance and behavior appropriate for a representative of our organization and the utility.
• Build quick rapport with customers.
• Quickly initiate conversations with customers on site and virtually regarding energy usage at the facility.
• Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year.
• When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager.
• Assist Program Manager in the training of new team members.
• Lead presentations promoting energy efficiency programs for targeted groups.
• Assist customers through the rebate application process.
• Install energy efficiency products in tenant units and building common areas.
• All other duties as assigned.

Skills

Self-motivation

Organized

Data analysis

Data entry

Communication

Problem solving

Time management

Reliability

Education

Bachelor's degree or equivalent experience

Technical school degree + experience considered

Equivalent work experience

Tools

Microsoft Office

Job description

Franklin Energy is hiring a field-based energy advisor to deliver energy efficiency programs directly to homeowners, landlords and utility customers in Colorado. You will advise on system modifications and coordinate program activities, combining field visits (roughly 3 days) with office work (about 2 days per week) to drive energy savings and customer satisfaction.

You will promote programs, conduct site visits, manage data, assist with rebate processing, and collaborate with trade allies and