Energy Assistance Intake Clerk (Seasonal, Part-Time)

Madison County Government; Edwardsville (IL); Sur place; USD 23 000 - 33 000; Temps partiel

Résumé du poste

Madison County Government in Edwardsville, IL seeks a part-time Seasonal Clerk to support energy assistance programs. You will conduct intake interviews, verify applications, and assist with budget explanations for eligible households.

The role emphasizes accurate documentation, timely reports, and friendly, direct service to residents in need, with a 25-hour work week and six-month duration. This position provides essential front-line support at the Madison County Administration Building,

Qualifications

• High school diploma or equivalent.
• Zero to six (6) months related experience required.

Responsabilités

• Performs client interviews and completes intake applications for assistance programs
• Verifies and approves applications for assistance programs where another Clerk has completed the intake process
• Verifies applicant documentation for various Community Development financial assistance programs and completeness of client files prior to assistance payments by the department
• Assists households budget payment agreements with energy providers
• Does outreach in certain areas of the county to afford greater availability and accessibility to all low-income households
• Generates correspondence to and provides case management services for recipients of the Madison County energy assistance program
• Prepares or assists in preparing reports required for supported programs within established timelines
• Performs general clerical duties such as filing, answering phones and receptionist activities
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Connaissances

Intake processing

Client interviews

Documentation verification

Case management

Formation

High School Diploma or Equivalent

Description du poste

Madison County Government in Edwardsville, IL seeks a part-time Seasonal Clerk to support energy assistance programs. You will conduct intake interviews, verify applications, and assist with budget explanations for eligible households.

The role emphasizes accurate documentation, timely reports, and friendly, direct service to residents in need, with a 25-hour work week and six-month duration. This position provides essential front-line support at the Madison County Administration Building,