Energy Services Intake Specialist — Seasonal, Flexible Hours

Western Dairyland; Eau Claire (WI); Vor Ort; USD 29.000 - 33.000; Vollzeit

Benefits dieser Stelle

401(k) plan

Health Insurance

Vision Insurance

Paid holidays

Sick leave

Zusammenfassung

Western Dairyland is hiring two Energy Services Intake Workers for the Better Way - Eau Claire Office at 1 Better Way, Eau Claire, WI 54701. The roles involve screening applicants for public assistance programs, determining eligibility and referring to benefits, with a four-day, 36-hour workweek schedule during peak season.

Positions require a high school diploma or equivalent; an Associate degree or two years of public-facing experience; valid driver’s license and reliable insured vehicle.

Qualifikationen

• High school diploma or equivalent (per job posting).
• Associate degree or two years of work experience involving interaction with the public, interviewing and referring to resources.
• Valid driver’s license and reliable, insured vehicle.
• Background check required and knowledge of public assistance programs.

Aufgaben

• Perform initial screening for individuals seeking assistance under public assistance programs.
• Provide information on eligibility criteria for offered programs and assess basic eligibility.
• Review and make preliminary determinations if individuals meet criteria and eligibility for WHEAP.
• Coordinate outreach and make referrals to other programs and resources.
• Attend initial and ongoing training and communicate policy requirements.

Kenntnisse

Interpersonal skills

Public interaction

Interviewing techniques

Communication skills

Confidentiality

Problem solving

Decision making

Independent work

Ausbildung

Associate degree or two years of public-facing experience

Jobbeschreibung

Western Dairyland is hiring two Energy Services Intake Workers for the Better Way - Eau Claire Office at 1 Better Way, Eau Claire, WI 54701. The roles involve screening applicants for public assistance programs, determining eligibility and referring to benefits, with a four-day, 36-hour workweek schedule during peak season.

Positions require a high school diploma or equivalent; an Associate degree or two years of public-facing experience; valid driver’s license and reliable insured vehicle.