Energy Services Intake Specialist — Four-Day Week

Western Dairyland Economic Opportunity Council Incorporated; Eau Claire (WI); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Vacation time

Personal leave

Holidays

Sick leave

Short-Term Disability

Long-Term Disability

401(k) match

Health Insurance

Vision Insurance

Flexible schedule

Education opportunities

PSLF eligibility

Job summary

Western Dairyland Economic Opportunity Council Incorporated is hiring two Energy Services Intake Workers for the Better Way - Eau Claire Office. The roles provide initial contact and guidance to clients seeking benefits and determine eligibility for Wisconsin Home Energy Assistance Program (WHEAP).

These are full-time positions with a four-day workweek (36 hours) and seasonally active August through May. Competitive benefits include health, dental, vision, retirement contributions and generous

Qualifications

• High school diploma or equivalent.
• Two years of work experience involving interaction with the public or associate degree are acceptable.
• Knowledge of public assistance program policies and procedures.

Responsibilities

• Perform initial screening for individuals seeking assistance under public assistance programs.
• Provide information on eligibility criteria required for offered programs.
• Review and make preliminary determinations of eligibility for programs and WHEAP.

Skills

Interpersonal skills

Public speaking

Communication (oral & written)

Confidentiality

Problem solving

Organization

Customer service

Education

High school diploma or equivalent

Associate degree or 2 years in public interaction

Job description

Western Dairyland Economic Opportunity Council Incorporated is hiring two Energy Services Intake Workers for the Better Way - Eau Claire Office. The roles provide initial contact and guidance to clients seeking benefits and determine eligibility for Wisconsin Home Energy Assistance Program (WHEAP).

These are full-time positions with a four-day workweek (36 hours) and seasonally active August through May. Competitive benefits include health, dental, vision, retirement contributions and generous