Part-Time Energy Assistance Intake Specialist

Madison-County-Government; Edwardsville (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

Madison County Government is seeking a part-time, temporary Energy Assistance Intake Clerk to support intake, verification, and follow-up for program applicants and clients at energy assistance sites in Edwardsville, IL.

The role includes interviewing applicants, verifying documentation, preparing reports, and performing general clerical duties. A high school diploma and up to six months of related experience are required; physical duties include occasional lifting up to 25 pounds.

Qualifications

• A high school diploma or equivalent and zero to six (6) months related experience are required.

Responsibilities

• Performs client interviews and completes intake applications for assistance programs.
• Verifies and approves applications for assistance programs where another Clerk has completed the intake process.
• Verifies applicant documentation for various Community Development financial assistance programs and completeness of client files prior to assistance payments by the department.
• Assists households budget payment agreements with energy providers.
• Does outreach in certain areas of the county to afford greater availability and accessibility to all low-income households.
• Generates correspondence to and provides case management services for recipients of the Madison County energy assistance program.
• Prepares or assists in preparing reports required for supported programs within established timelines.
• Performs general clerical duties such as filing, answering phones and receptionist activities.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Skills

Clerical skills

Interviews intake

Phone reception

Documentation

Education

High school diploma or equivalent

Job description

Madison County Government is seeking a part-time, temporary Energy Assistance Intake Clerk to support intake, verification, and follow-up for program applicants and clients at energy assistance sites in Edwardsville, IL.

The role includes interviewing applicants, verifying documentation, preparing reports, and performing general clerical duties. A high school diploma and up to six months of related experience are required; physical duties include occasional lifting up to 25 pounds.