Energy Assistance Intake Clerk - 34-Hour Week

HorseShoe Beverage Company; Fremont (OH); On-site; USD 37,000 - 39,000; Full time

Job summary

Great Lakes Community Action Partnership (GLCAP) seeks an Energy Assistance Intake Clerk to support registration and eligibility for energy programs at our Fremont HQ, with coverage across Port Clinton, Bowling Green, and Fostoria.

Responsibilities include interviewing applicants, reviewing documents, calculating income, maintaining records, and providing compliant customer service to ensure accurate filings. This full-time role offers a 34-hour work week and benefits.

Qualifications

• Associate degree in social work, office administration, business, or related field.
• One year of experience in social services or customer service.
• Experience using word processing, spreadsheets, internet, and database software.

Responsibilities

• Assist applicants with program registration and review payment plans.
• Read, verify, and interpret income documentation.
• Accurately calculate income per program guidelines.
• Prepare and maintain participant files and records.
• Submit timely reports and respond to inquiries.

Skills

Customer service

Interviewing

Data entry

Education

Associate degree

Tools

Word processing

Spreadsheets

Database software

Job description

Great Lakes Community Action Partnership (GLCAP) seeks an Energy Assistance Intake Clerk to support registration and eligibility for energy programs at our Fremont HQ, with coverage across Port Clinton, Bowling Green, and Fostoria.

Responsibilities include interviewing applicants, reviewing documents, calculating income, maintaining records, and providing compliant customer service to ensure accurate filings. This full-time role offers a 34-hour work week and benefits.