Energetic Front Desk Admin for Busy PT Clinic

RPM Physical Therapy; Silver Spring (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

RPM Physical Therapy in The Woodlands, TX is hiring an Administrative Assistant/Front Desk. This full-time role requires a high-energy, highly organized individual who communicates well and can manage multiple tasks, including tracking client sessions and packages.

You will greet clients, field inbound calls, check clients in/out, and coordinate with team using Google Sheets or similar tools. A professional demeanor and customer-focused approach are essential to help our clinic run smoothly.

Qualifications

• Experience in front desk or administrative support.
• Excellent written and verbal communication.
• Proficient with Google Sheets or similar spreadsheets.

Responsibilities

• Field inbound calls and route to the appropriate internal parties.
• Check clients in and out with a friendly, professional demeanor.
• Manage and track client session packages for accuracy and consistency.
• Use Google Sheets to organize client information and administrative tasks.
• Coordinate with clients to reschedule appointments as needed.
• Address client concerns and ensure follow-up with the team.
• Maintain and enhance client relationships.
• Assist with new client account setups and other administrative processes.
• Ability to multi-task and handle complex client issues with care.

Skills

Organizational skills

Communication

Attention to detail

Multitasking

Tools

Google Sheets

Job description

RPM Physical Therapy in The Woodlands, TX is hiring an Administrative Assistant/Front Desk. This full-time role requires a high-energy, highly organized individual who communicates well and can manage multiple tasks, including tracking client sessions and packages.

You will greet clients, field inbound calls, check clients in/out, and coordinate with team using Google Sheets or similar tools. A professional demeanor and customer-focused approach are essential to help our clinic run smoothly.