Senior Administrative Assistant

RPM Physical Therapy; Silver Spring (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

RPM Physical Therapy is seeking a Senior Administrative Assistant to support backend operations of our clinic in The Woodlands, TX. This role focuses on payroll, reporting, audits, and operational coordination, with occasional front desk coverage as needed.

You’ll help maintain records, support HR documentation, and drive process improvements in a fast-paced clinical environment, with growth into higher-level operations roles over time.

Qualifications

• Strong organizational skills and attention to detail.
• Comfortable working in Google Sheets or Excel.
• Experience with administrative operations, payroll support, or reporting preferred.
• Ability to manage multiple priorities with accuracy.
• Professional written and verbal communication.
• Proactive, problem-solving mindset.
• Comfortable in a fast-paced, high-expectation environment.

Responsibilities

• Assist with payroll preparation, time tracking, and administrative audits.
• Maintain and update spreadsheets, reports, and operational trackers.
• Support monthly payments, internal financial tracking, and reporting.
• Prepare summaries and reports for leadership review.
• Assist with schedule audits, attendance tracking, and administrative compliance.
• Maintain organized digital records and internal documentation.
• Assist with onboarding coordination and administrative HR documentation.
• Support internal performance documentation and process tracking.
• Help ensure internal procedures and policies are followed consistently.
• Answer inbound calls and assist with scheduling during coverage gaps.
• Support client communication during high-volume or short-staffed periods.
• Ensure a smooth client experience when assisting the front desk team.
• Identify inefficiencies and suggest workflow improvements.
• Support leadership with operational projects and process development.

Skills

Organizational skills

Attention to detail

Communication

Problem solving

Multi-tasking

Tools

Google Sheets

Excel

Job description

Job Description

RPM Physical Therapy - The Woodlands, TXFull-Time | Monday - Friday

RPM Physical Therapy is hiring a Senior Administrative Assistant to support the backend operations of our clinic while providing front desk coverage as needed. This role is ideal for someone who enjoys organization, systems, and operational problem-solving and is interested in growing into a higher-level operations or management role over time. This is not a traditional front desk position. The primary focus is backend administrative support, reporting, payroll assistance, audits, and operational coordination.

What You’ll Be Responsible For

Backend Operations

• Assist with payroll preparation, time tracking, and administrative audits
• Maintain and update spreadsheets, reports, and operational trackers
• Support monthly payments, internal financial tracking, and reporting
• Prepare summaries and reports for leadership review
• Assist with schedule audits, attendance tracking, and administrative compliance
• Maintain organized digital records and internal documentation

Administrative & HR Support

• Assist with onboarding coordination and administrative HR documentation
• Support internal performance documentation and process tracking
• Help ensure internal procedures and policies are followed consistently

Front Desk Coverage (As Needed)

• Answer inbound calls and assist with scheduling during coverage gaps
• Support client communication during high-volume or short-staffed periods
• Ensure a smooth client experience when assisting the front desk team

Operational Improvement

• Identify inefficiencies and suggest workflow improvements
• Support leadership with operational projects and process development

What We’re Looking For

• Strong organizational skills and attention to detail
• Comfortable working in Google Sheets or Excel
• Experience with administrative operations, payroll support, or reporting preferred
• Ability to manage multiple priorities with accuracy
• Professional written and verbal communication
• Proactive, problem-solving mindset
• Comfortable in a fast-paced, high-expectation environment

Growth & Development Opportunities

This role is designed with growth in mind. As you demonstrate competency and ownership, opportunities may include:

• Increased responsibility in clinic operations and reporting
• Deeper involvement in payroll, audits, and administrative oversight
• Leadership over internal processes and systems
• Advancement into an Operations Coordinator or Operations Manager-type role

We invest in people who want to learn, take ownership, and grow with the clinic.

About RPM Physical Therapy

We are a fast-growing manual therapy clinic in The Woodlands, Tx. We are NOT your typical therapy practice, we get the best results for our clients, and we invest in the growth and development of our team through education and mentorship. We are not running from treatment room to treatment room; all sessions are 1 on 1 with a licensed Physical Therapist. We have a full gym at our disposal and trainers to transition our graduated clients to for the continuum of care. We schedule 1 hour with each patient giving us time to do manual therapy, rehab and strength training. We do this because we believe this is the model for true patient-centered care. RPM Physical Therapy is a one on one, orthopedic, manual therapy-based clinic that has been open for 5 years. Our patient population primarily consists of patients 35 + and up with a history of chronic pain, failed surgeries, and those focused on living an active, mobile lifestyle for the rest of their lives. That being said, we treat patients as young as 11 and as old as 92, athletes and non-athletes with a variety of orthopedic related injuries including post-surgical rehabilitation but primarily focused on avoiding surgery. On top of offering physical therapy and mobility services we are a fully equipped personal training gym as well. Once our clients transition out of physical therapy and are in need of routine, challenging, safe exercises we line them up with one of our personal trainers who are overseen by our own Physical Therapists.