Operations & Payroll Coordinator — Senior Admin

RPM Physical Therapy; Silver Spring (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

RPM Physical Therapy is seeking a Senior Administrative Assistant to support backend operations of our clinic in The Woodlands, TX. This role focuses on payroll, reporting, audits, and operational coordination, with occasional front desk coverage as needed.

You’ll help maintain records, support HR documentation, and drive process improvements in a fast-paced clinical environment, with growth into higher-level operations roles over time.

Qualifications

• Strong organizational skills and attention to detail.
• Comfortable working in Google Sheets or Excel.
• Experience with administrative operations, payroll support, or reporting preferred.
• Ability to manage multiple priorities with accuracy.
• Professional written and verbal communication.
• Proactive, problem-solving mindset.
• Comfortable in a fast-paced, high-expectation environment.

Responsibilities

• Assist with payroll preparation, time tracking, and administrative audits.
• Maintain and update spreadsheets, reports, and operational trackers.
• Support monthly payments, internal financial tracking, and reporting.
• Prepare summaries and reports for leadership review.
• Assist with schedule audits, attendance tracking, and administrative compliance.
• Maintain organized digital records and internal documentation.
• Assist with onboarding coordination and administrative HR documentation.
• Support internal performance documentation and process tracking.
• Help ensure internal procedures and policies are followed consistently.
• Answer inbound calls and assist with scheduling during coverage gaps.
• Support client communication during high-volume or short-staffed periods.
• Ensure a smooth client experience when assisting the front desk team.
• Identify inefficiencies and suggest workflow improvements.
• Support leadership with operational projects and process development.

Skills

Organizational skills

Attention to detail

Communication

Problem solving

Multi-tasking

Tools

Google Sheets

Excel

Job description

RPM Physical Therapy is seeking a Senior Administrative Assistant to support backend operations of our clinic in The Woodlands, TX. This role focuses on payroll, reporting, audits, and operational coordination, with occasional front desk coverage as needed.

You’ll help maintain records, support HR documentation, and drive process improvements in a fast-paced clinical environment, with growth into higher-level operations roles over time.