Endzone Loyalty Team Leader

DICK'S Sporting Goods; Chico (CA); On-site; USD 53,000 - 67,000; Full time

Benefits offered by this job

Incentives

Equity

Benefits package

Job summary

DICK’S Sporting Goods is seeking a Team Captain – Endzone & Loyalty to lead an in-store team and deliver outstanding athlete experiences. You will coach teammates, drive engagement in loyalty programs, and ensure fast, friendly checkout while building strong athlete relationships.

Strong leadership and customer-service background are required. Qualified candidates will have 1-3 years of retail experience and a High School Diploma or equivalent, with a focus on teamwork, reliability, and

Qualifications

• Retail experience and customer-facing skills are required.
• Leadership experience is preferred for coaching teammates.
• Strong communication and teamwork are essential.

Responsibilities

• Lead and develop a high-performing team of teammates.
• Coach and onboard new hires, manage scheduling and staffing.
• Oversee operations, safety, and customer checkout efficiency.
• Drive loyalty program engagement and ensure positive athlete experiences.
• Deliver exceptional service and maintain store presentation standards.

Skills

Retail experience

Leadership experience

Customer service

Team coaching

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Team Captain – Endzone & Loyalty to lead an in-store team and deliver outstanding athlete experiences. You will coach teammates, drive engagement in loyalty programs, and ensure fast, friendly checkout while building strong athlete relationships.

Strong leadership and customer-service background are required. Qualified candidates will have 1-3 years of retail experience and a High School Diploma or equivalent, with a focus on teamwork, reliability, and