Endzone & Loyalty Team Captain

DICK'S Sporting Goods, Inc.; St. Clair (Schuylkill County); On-site; USD 42,000 - 54,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain - Endzone & Loyalty to lead checkout experiences, build athlete relationships, and drive retention. You will coach teammates, manage daily operations, and promote loyalty programs to enhance customer satisfaction.

This role emphasizes strong leadership, excellent customer service, and the ability to deliver fast, accurate checkout while fostering a collaborative store environment. Join a team committed to service and winning together.

Qualifications

• Retail/customer-facing experience is required.
• Leadership experience is preferred.
• Coachable, accountable, collaborative, and trustworthy.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Deliver outstanding athlete experiences by understanding needs and informing on products.
• Assist in development of 30-60-90 day plans for the department and staff.
• Schedule and supervise teammates to meet traffic and payroll goals.
• Build and lead a strong team; hire, onboard, coach, and evaluate performance.

Skills

Customer-facing experience

People leadership experience

Coaching and mentoring

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain - Endzone & Loyalty to lead checkout experiences, build athlete relationships, and drive retention. You will coach teammates, manage daily operations, and promote loyalty programs to enhance customer satisfaction.

This role emphasizes strong leadership, excellent customer service, and the ability to deliver fast, accurate checkout while fostering a collaborative store environment. Join a team committed to service and winning together.