Endpoint Refresh Specialist — Hybrid 6-Month Contract

TEK Systems; Columbus (OH); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical, dental & vision

Critical Illness, Accident, and Hosp.

401(k) Pre-tax and Roth post-tax

Voluntary Life & AD&D

Short/long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO/Time Off

Job summary

TEKsystems is seeking an Endpoint Computer Refresh Analyst in Columbus, OH. This contract role combines hands-on hardware refresh work with end-user support, leveraging Intune and SCCM for imaging, deployment, and device configuration.

The position is hybrid (3 days onsite, 2 remote) with a 6-month contract term and a pay range of $35.00–$45.00 per hour. You will manage the full refresh lifecycle, coordinate with IT teams, and ensure assets are accurately documented in the CMDB.

Qualifications

• 25+ years of experience in desktop support, endpoint administration, or related roles.
• Hands-on experience with Microsoft Intune.
• Hands-on experience with SCCM / Configuration Manager.
• Experience imaging devices, deploying apps, and Windows 10/11.
• Experience in large-scale PC refresh or hardware deployment projects.
• Strong desktop troubleshooting skills.
• Familiarity with IT asset management, CMDB, and ITIL.

Responsibilities

• Prepare, image, configure, test, and deploy laptops and desktops.
• Manage Windows endpoints using Microsoft Intune and SCCM / Configuration Manager.
• Support Windows 10/11 hardware refreshes and workstation swaps.
• Apply required security policies, applications, and device configurations.
• Troubleshoot hardware, software, profiles, peripherals, and connectivity issues.
• Coordinate with end users during device replacements and provide post-deployment support.
• Support iOS and Android device enrollment and configuration as needed.
• Maintain accurate device, assignment, serial number, and lifecycle information in the CMDB/IT asset management system.
• Partner with Desktop Engineering, Service Desk, and IT Asset Management teams.

Skills

25+ years in desktop support/endpoint

Customer service & communication

Troubleshooting

Tools

Microsoft Intune

SCCM / Configuration Manager

Windows imaging

IT asset management/CMDB

Job description

TEKsystems is seeking an Endpoint Computer Refresh Analyst in Columbus, OH. This contract role combines hands-on hardware refresh work with end-user support, leveraging Intune and SCCM for imaging, deployment, and device configuration.

The position is hybrid (3 days onsite, 2 remote) with a 6-month contract term and a pay range of $35.00–$45.00 per hour. You will manage the full refresh lifecycle, coordinate with IT teams, and ensure assets are accurately documented in the CMDB.