Device Refresh & Deployment Specialist

Revel IT; Columbus (OH); Ibrido; USD 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

Revel IT is seeking an Endpoint Computer Refresh Analyst to plan, prepare, configure, and deploy endpoint devices for a client hardware refresh program. The role is hybrid, with 3 days in the office and 2 days remote, and initial training may require up to 5 days in the office.

You will collaborate with Desktop Engineering, Service Desk, IT Asset Management, and other IT teams to image, secure, document, and deliver laptops, desktops, and tablets with minimal disruption.

Mansioni

• Coordinate and execute the full lifecycle of computer refresh activities, including device preparation, imaging, configuration, testing, deployment, and post-deployment validation.
• Configure laptops and desktops using standard Intune and SCCM imaging processes, ensuring proper application of policies, security baselines, and required software.
• Prepare devices for end users, including peripheral setup, profile configuration, and verification of connectivity to client systems.
• Conduct scheduled deployment events, workstation swaps, and desk-side refreshes across all client locations.
• Apply Intune policies, compliance rules, and application deployments to refreshed devices, ensuring alignment with security standards.
• Support mobile device refreshes (iOS/Android) as needed, including enrollment, configuration, and validation.
• Partner with the IT Asset Management Analyst to track device inventory, refresh eligibility, and replacement cycles.
• Maintain accurate CMDB records of device assignments, serial numbers, lifecycle status, and disposal documentation within the IT Service Management tool.
• Serve as a primary point of contact for employees receiving refreshed devices, providing clear instructions, training, and support during transition.

Descrizione del lavoro

Revel IT is seeking an Endpoint Computer Refresh Analyst to plan, prepare, configure, and deploy endpoint devices for a client hardware refresh program. The role is hybrid, with 3 days in the office and 2 days remote, and initial training may require up to 5 days in the office.

You will collaborate with Desktop Engineering, Service Desk, IT Asset Management, and other IT teams to image, secure, document, and deliver laptops, desktops, and tablets with minimal disruption.