Hybrid Endpoint Refresh Analyst - Imaging & Deployment

Revel IT; Columbus (OH); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Revel IT is seeking an Endpoint Computer Refresh Analyst for a hybrid role, balancing three days in the office with two days remote. The analyst will manage the full lifecycle of endpoint refresh activities, imaging, configuring, securing, and delivering devices to end users with minimal disruption.

Responsibilities include applying Intune policies, managing deployments, coordinating with IT Asset Management, and maintaining CMDB records.

Qualifications

• Full lifecycle of computer refresh activities: planning, preparation, imaging, configuration, testing, deployment, and post-deployment validation.
• Configure laptops/desktops using standard Intune and SCCM imaging processes with security baselines and software.
• Prepare devices for end users including peripheral setup, profile configuration, and connectivity verification.
• Conduct scheduled deployment events, workstation swaps, and desk-side refreshes across client locations.
• Apply Intune policies, compliance rules, and application deployments to refreshed devices.
• Support mobile device refreshes (iOS/Android) including enrollment and validation.
• Coordinate with IT Asset Management to track device inventory and replacement cycles.
• Maintain CMDB records of device assignments, lifecycle status, and disposal documentation.
• Be a primary contact for employees receiving refreshed devices, providing clear instructions and support.

Responsibilities

• Plan, prepare, configure, and deploy endpoint devices as part of hardware refresh programs.
• Image and configure devices using Intune/SCCM and verify connectivity and policy application.
• Lead deployment events and desk-side refreshes across multiple locations.
• Ensure security baselines and software are correctly applied on refreshed devices.
• Assist with mobile device refreshes and enrollment processes as needed.
• Keep IT Asset Management and CMDB updated with device lifecycle data.
• Provide user guidance and support during transition to refreshed devices.

Job description

Revel IT is seeking an Endpoint Computer Refresh Analyst for a hybrid role, balancing three days in the office with two days remote. The analyst will manage the full lifecycle of endpoint refresh activities, imaging, configuring, securing, and delivering devices to end users with minimal disruption.

Responsibilities include applying Intune policies, managing deployments, coordinating with IT Asset Management, and maintaining CMDB records.