Endpoint Analyst

TEKsystems; Westerville (OH); Ibrido; USD 48.000 - 62.000; Tempo pieno

Descrizione del lavoro

TEKsystems in Columbus, Ohio is seeking an Endpoint Computer Refresh Analyst for a hands-on 6-month contract. You will image, deploy, and validate Windows devices, manage Intune and SCCM, and coordinate with end users during large-scale hardware refreshes.

The role requires strong troubleshooting, asset management familiarity, and excellent communication as you support a high-volume endpoint refresh initiative in a hybrid environment (3 onsite, 2 remote).

Competenze

• 25+ years of experience in desktop support, endpoint administration, field services, or a similar role.
• Hands‑on experience with Microsoft Intune.
• Hands‑on experience with SCCM / Microsoft Configuration Manager.
• Experience with device imaging, application deployment, and Windows 10/11.
• Previous experience supporting a large‑scale PC refresh or hardware deployment project.
• Strong desktop troubleshooting skills.
• Familiarity with IT asset management, CMDB, and ITIL processes.
• Strong customer service and communication skills, particularly when supporting non‑technical users.
• Excellent organization and attention to detail.

Mansioni

• Prepare, image, configure, test, and deploy laptops and desktops.
• Manage Windows endpoints using Microsoft Intune and SCCM / Configuration Manager.
• Support Windows 10/11 hardware refreshes and workstation swaps.
• Apply required security policies, applications, and device configurations.
• Troubleshoot hardware, software, profiles, peripherals, and connectivity issues.
• Coordinate directly with end users during device replacements and provide post-deployment support.
• Support iOS and Android device enrollment and configuration as needed.
• Maintain accurate device, assignment, serial number, and lifecycle information within the CMDB / IT asset management system.
• Partner with Desktop Engineering, Service Desk, and IT Asset Management teams throughout the refresh process.

Conoscenze

End-user support

Endpoint administration

Windows troubleshooting

Customer service

ITIL processes

Strumenti

Intune

SCCM / Configuration Manager

CMDB

IT asset management

Descrizione del lavoro

Endpoint Computer Refresh Analyst

Columbus, OH | Hybrid: 3 Days Onsite / 2 Days Remote | 6-Month Contract

We're looking for an Endpoint Computer Refresh Analyst to support a large-scale hardware refresh initiative in Columbus. This is a hands-on role for someone who enjoys endpoint technology, device deployments, troubleshooting, and working directly with end users.

You’ll help manage the full refresh lifecycle, from preparing and imaging Windows devices to deploying equipment, migrating users, validating connectivity, and ensuring assets are accurately documented.

What You’ll Do

• Prepare, image, configure, test, and deploy laptops and desktops.
• Manage Windows endpoints using Microsoft Intune and SCCM / Configuration Manager.
• Support Windows 10/11 hardware refreshes and workstation swaps.
• Apply required security policies, applications, and device configurations.
• Troubleshoot hardware, software, profiles, peripherals, and connectivity issues.
• Coordinate directly with end users during device replacements and provide post-deployment support.
• Support iOS and Android device enrollment and configuration as needed.
• Maintain accurate device, assignment, serial number, and lifecycle information within the CMDB / IT asset management system.
• Partner with Desktop Engineering, Service Desk, and IT Asset Management teams throughout the refresh process.

What We’re Looking For

• 25+ years of experience in desktop support, endpoint administration, field services, or a similar role.
• Hands‑on experience with Microsoft Intune.
• Hands‑on experience with SCCM / Microsoft Configuration Manager.
• Experience with device imaging, application deployment, and Windows 10/11.
• Previous experience supporting a large‑scale PC refresh or hardware deployment project.
• Strong desktop troubleshooting skills.
• Familiarity with IT asset management, CMDB, and ITIL processes.
• Strong customer service and communication skills, particularly when supporting non‑technical users.
• Excellent organization and attention to detail.

Nice to Have

• Mobile Device Management (MDM)
• iOS and Android
• Active Directory
• Azure AD / Microsoft Entra ID
• User profile migrations
• Device lifecycle management
• Inventory and asset tracking
• Endpoint security and compliance policies

Why This Opportunity

This is a great fit for someone who wants to be directly involved in a high‑volume endpoint refresh initiative rather than sitting in a traditional help desk environment. You’ll have ownership across the refresh process while working with Intune, SCCM, Windows endpoints, asset management, and end users.

Location: Columbus, Ohio

Schedule: Hybrid, 3 days onsite and 2 days remote

Contract: 6 months

Note: Additional onsite time may be required during the initial training period.

Job Type & Location

This is a Contract position based out of Columbus, OH.

Pay And Benefits

The pay range for this position is $35.00 - $45.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD& D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 4, 2026.

Workplace Type

This is a hybrid position in Columbus,OH.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Equal Opportunity Statement

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.