Endpoint & Identity Computing Specialist III

University of Florida; Gainesville (FL); On-site; USD 61,000 - 66,000; Full time

Job summary

The University of Florida seeks an End User Support Specialist III on Main Campus (Gainesville, FL). This hands-on role focuses on end-user computing, identity and access management, and endpoint management across diverse UFIT services.

You will implement OS deployments, script automation, and support AD/Exchange environments while maintaining strong customer service and collaborative work with IT staff.

Qualifications

• Associate's degree and four years of appropriate experience; or a high school diploma or equivalent and 6 years of relevant experience.
• College coursework or vocational training may substitute at an equivalent rate.

Responsibilities

• Provide hands-on end-user and systems support for College computing services.
• Lead endpoint-management activities including imaging, deployment, patching, and security.
• Administer Active Directory, Exchange and access controls; troubleshoot identity issues.
• Document processes, maintain knowledge resources, and collaborate with IT staff.
• Support security, networking, and enterprise technology services as needed.

Skills

End-user computing

SCCM/Intune

JAMF

Active Directory

Microsoft Exchange

Identity/access management

Endpoint management

Hardware troubleshooting

Networking

Security

Education

Associate's degree + 4 years experience

HS diploma + 6 years experience

Tools

SCCM

Intune

JAMF

Active Directory

Exchange

Lenel access control

Job description

The University of Florida seeks an End User Support Specialist III on Main Campus (Gainesville, FL). This hands-on role focuses on end-user computing, identity and access management, and endpoint management across diverse UFIT services.

You will implement OS deployments, script automation, and support AD/Exchange environments while maintaining strong customer service and collaborative work with IT staff.