Endoscopy Scheduling Specialist

University of Michigan Health-West; United States; Remote; USD 42,000 - 58,000; Part time

Job summary

University of Michigan Health-West in the United States seeks a Procedure Scheduler for Endoscopy to coordinate surgical and procedural scheduling for assigned providers and serve as a liaison between patients and hospital areas.

The role manages pre-procedural testing, insurance authorizations, and daily schedules one to two weeks in advance, ensuring smooth operations and confidentiality across teams.

Qualifications

• High School education or equivalent; Associate/Bachelor preferred.
• One year of experience in a medical office or coordinating referrals.
• Knowledge of medical terminology.
• Excellent keyboarding skills.
• Excellent customer service and communication skills (oral and written).
• Strong interpersonal skills.
• Training or experience in medical coding and managed care insurance plans.
• Ability to organize, prioritize and work independently with minimal supervision.

Responsibilities

• Schedules and coordinates procedures done internally or externally.
• Coordinates necessary pre-procedural testing, clearance, and/or medication holds.
• Validates insurance coverage and processes insurance authorizations.
• Oversees and analyzes daily surgery/procedure schedules one to two weeks in advance to identify conflicts and communicate with leadership.
• Communicates with admitting, pre-admit testing and surgery or procedure leadership as necessary.
• Maintains confidentiality of all patient and staff information.
• Performs duties independently using critical thinking with minimal supervision.
• Contributes to process improvement to enhance scheduling and authorization workflows.
• Maintains high level of customer service when communicating with physician offices and departments.
• Monitors block schedule utilization and provides feedback for adjustments.
• Performs other duties as assigned.

Skills

Medical terminology

Keyboarding

Customer service

Communication

Interpersonal skills

Education

High School diploma or equivalent

Associate Degree in Science or related field

Bachelor’s Degree preferred

Job description

University of Michigan Health-West in the United States seeks a Procedure Scheduler for Endoscopy to coordinate surgical and procedural scheduling for assigned providers and serve as a liaison between patients and hospital areas.

The role manages pre-procedural testing, insurance authorizations, and daily schedules one to two weeks in advance, ensuring smooth operations and confidentiality across teams.