Endoscopy Onsite Equipment Specialist

Stryker; Loma Linda (CA); Presencial; USD 33.000 - 44.000; Jornada completa

Descripción de la vacante

Stryker Endoscopy is seeking an Endoscopy OnSite Specialist to support surgical teams in the United States. You will ensure equipment readiness, manage disposables, and maintain compliant workflows in the OR.

You will anticipate device needs, troubleshoot issues, and document usage and metrics while collaborating with surgeons, central processing, biomedical staff, and other clinical partners. Travel to support other accounts may be required, including overnight coverage.

Formación

• Bachelor’s or Associate’s degree, or equivalent certifications.
• 1+ year of experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments.
• Knowledge of anatomy, surgical procedures, and instrumentation.
• HSPA/CRCST certification (required within 6 months for Sterile Processing roles; renewed annually).

Responsabilidades

• Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions.
• Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience.
• Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime.
• Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships.
• Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service.
• Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.
• Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer-focused mindset.
• Provide flexible coverage, including rotating schedules, on-call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel.

Conocimientos

Customer service

Problem-solving

Communication

Clinical support

Educación

Bachelor’s or Associate’s degree or certs

High School Diploma

Herramientas

HSPA/CRCST certification

Descripción del empleo

Stryker Endoscopy is seeking an Endoscopy OnSite Specialist to support surgical teams in the United States. You will ensure equipment readiness, manage disposables, and maintain compliant workflows in the OR.

You will anticipate device needs, troubleshoot issues, and document usage and metrics while collaborating with surgeons, central processing, biomedical staff, and other clinical partners. Travel to support other accounts may be required, including overnight coverage.