Endocrinology Medical Secretary — Patient-First Front Desk

Beth Israel Lahey Health; Stoneham (MA); Sur place; USD 28 000 - 37 000; Plein temps

Résumé du poste

Beth Israel Lahey Health is seeking a front desk/clerical team member to provide front-line patient interactions, register patients, schedule appointments, and handle co-pays and billing. This role contributes to a positive patient experience and accurate care coordination.

The position requires a high school degree, at least 1 year in a high-volume customer service environment, and strong communication and multitasking skills.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year in a high-volume customer service role.
• Excellent written and verbal communication; multitasking abilities.

Responsabilités

• Handle phone interactions and appointment confirmations.
• Register patients and collect co-pays.
• Schedule appointments and manage billing tasks.

Connaissances

Customer service

PC skills

Written and verbal communication

Multitasking

Formation

High School Diploma or GED

Description du poste

Beth Israel Lahey Health is seeking a front desk/clerical team member to provide front-line patient interactions, register patients, schedule appointments, and handle co-pays and billing. This role contributes to a positive patient experience and accurate care coordination.

The position requires a high school degree, at least 1 year in a high-volume customer service environment, and strong communication and multitasking skills.