End-User IT Support Technician

Flex; Libertyville (IL); Presencial; USD 70.000 - 100.000; Tempo integral

Resumo da vaga

Flex is hiring in Libertyville, IL for a deskside IT support role. You will install and support desktop and laptop hardware and software, peripherals, and office printers, while maintaining PC assets and licenses.

You will configure mobile devices, provide first-line support, and collaborate with the Network Admin to troubleshoot connectivity issues. A strong imaging background and AD experience are expected.

Qualificações

• Associate degree or equivalent experience.
• Typically requires a minimum of 8 years of related experience.
• Advanced knowledge of imaging processes for deployment of PCs.

Responsabilidades

• Performs installation, repair, and preventive maintenance of desktops and laptops.
• Configure mobile devices (iOS/Android) for end users to meet corporate specs.
• Provide 1st line technical support for hardware, software, printers, and network connectivity.
• Troubleshoot hardware and software failures and network-related issues.
• Maintain accurate tracking of PC assets and supplies; interact with vendors for repairs.

Conhecimentos

PC hardware

Windows 10/11

Active Directory

Mobile OS

Formação

Associate degree

Ferramentas

Imaging software

Printer management tools

Descrição da vaga

Flex is hiring in Libertyville, IL for a deskside IT support role. You will install and support desktop and laptop hardware and software, peripherals, and office printers, while maintaining PC assets and licenses.

You will configure mobile devices, provide first-line support, and collaborate with the Network Admin to troubleshoot connectivity issues. A strong imaging background and AD experience are expected.