Senior Desktop & Microsoft 365 Support Specialist
TEKsystems
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Benefits offered by this job
Job summary
TEKsystems is seeking a Desktop Support Specialist in Lisle, IL for a contract, onsite role. You will deliver end-user support, manage devices, troubleshoot problems, and assist with IT initiatives in a Microsoft-centric environment.
The role emphasizes strong customer service and clear communication with leadership. The ideal candidate brings 5+ years in desktop/end-user support, solid Microsoft 365 troubleshooting skills, and experience administering user accounts and access.
Qualifications
- 5+ years in desktop or end-user support in a corporate setting.
- Strong troubleshooting of Microsoft 365 applications and services.
- Knowledge of user account administration and access management.
- Excellent customer service and communication skills.
Responsibilities
- Provide technical end-user support for employees and leadership.
- Troubleshoot hardware, software, and access issues.
- Support Microsoft 365 applications and related tech.
- Assist with device deployments, upgrades, and refreshes.
- Manage user accounts, permissions, onboarding and offboarding.
- Document support activities and maintain technical docs.
- Collaborate with IT teams on projects and ongoing initiatives.
- Maintain high customer service while resolving issues.
Skills
Job description
TEKsystems is seeking a Desktop Support Specialist in Lisle, IL for a contract, onsite role. You will deliver end-user support, manage devices, troubleshoot problems, and assist with IT initiatives in a Microsoft-centric environment.
The role emphasizes strong customer service and clear communication with leadership. The ideal candidate brings 5+ years in desktop/end-user support, solid Microsoft 365 troubleshooting skills, and experience administering user accounts and access.
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