End-User IT Support Specialist
U.S. Department of Veterans Affairs
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Job summary
U.S. Department of Veterans Affairs in the North Atlantic District - End User Operations, Office of Information and Technology seeks an IT Specialist responsible for a mix of phone support, desk-side technical support and bench-top diagnosis and repair.
The role focuses on resolving customer software and hardware problems following established policies and procedures. The position emphasizes handling end-user technology incidents and providing timely solutions to veterans and staff, contributing
Responsibilities
- Phone support for end users and staff.
- Desk-side technical support.
- Bench-top diagnosis and repair of hardware and software issues.
Job description
U.S. Department of Veterans Affairs in the North Atlantic District - End User Operations, Office of Information and Technology seeks an IT Specialist responsible for a mix of phone support, desk-side technical support and bench-top diagnosis and repair.
The role focuses on resolving customer software and hardware problems following established policies and procedures. The position emphasizes handling end-user technology incidents and providing timely solutions to veterans and staff, contributing
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