End-User IT Support Specialist
Osceola County Tax Collector
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Job summary
Osceola County Tax Collector in Kissimmee, Florida, is seeking an IT Support Technician to perform technical and analytical work installing, troubleshooting, repairing and maintaining end users’ computers, peripherals and software.
The role requires strong communication, the ability to prioritize multiple service requests, and willingness to work after hours when necessary; experience with operating systems, hardware and software applications will be valued.
Qualifications
- High school diploma or GED with some college/vocation in computer science.
- Experience providing end-user IT support and basic networking.
- Ability to work with various hardware, software and operating systems.
Responsibilities
- Provide technical support to users by phone, remote access or in person.
- Install PC hardware, peripherals and software, including updates.
- Troubleshoot hardware, OS and software applications to resolve issues.
- Offer after-hours installation and update support when needed.
- Prioritize multiple service calls and communicate with users effectively.
- Assist with training and user support across software applications.
Skills
Education
Tools
Job description
Osceola County Tax Collector in Kissimmee, Florida, is seeking an IT Support Technician to perform technical and analytical work installing, troubleshooting, repairing and maintaining end users’ computers, peripherals and software.
The role requires strong communication, the ability to prioritize multiple service requests, and willingness to work after hours when necessary; experience with operating systems, hardware and software applications will be valued.
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