End-User IT Support Specialist
U.S. Department of Veterans Affairs
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Job summary
U.S. Department of Veterans Affairs in Columbia, SC seeks an IT Specialist to deliver a mix of phone support, on-site desk-side assistance, and bench-top diagnosis and repair.
The role centers on resolving user hardware and software issues in line with established policies and procedures to keep critical VA systems available for staff and veterans alike. This position emphasizes customer service, technical problem solving, and adherence to IT best practices.
Job description
U.S. Department of Veterans Affairs in Columbia, SC seeks an IT Specialist to deliver a mix of phone support, on-site desk-side assistance, and bench-top diagnosis and repair.
The role centers on resolving user hardware and software issues in line with established policies and procedures to keep critical VA systems available for staff and veterans alike. This position emphasizes customer service, technical problem solving, and adherence to IT best practices.
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