End-User IT Support Specialist

U.S. Department of Veterans Affairs; Charleston (SC); On-site; USD 70,000 - 100,000; Full time

Job summary

U.S. Department of Veterans Affairs in Charleston, SC, seeks an IT Specialist in the Southeast - End User Operations within OI&T. The role involves resolving customer software and hardware problems, performing phone and desk-side support, and bench-top diagnosis and repair in accordance with established policies.

The position emphasizes coordination with end users and adherence to VA IT procedures to ensure reliable, secure, and efficient technology services for staff and operations.

Job description

U.S. Department of Veterans Affairs in Charleston, SC, seeks an IT Specialist in the Southeast - End User Operations within OI&T. The role involves resolving customer software and hardware problems, performing phone and desk-side support, and bench-top diagnosis and repair in accordance with established policies.

The position emphasizes coordination with end users and adherence to VA IT procedures to ensure reliable, secure, and efficient technology services for staff and operations.