Enablement & Onboarding Operations Lead

Teamtalentus; Schaumburg (IL); On-site; USD 71,000 - 101,000; Full time

Job summary

Paylocity is seeking a Lead Enablement and Onboarding Ops to oversee the development, support, and training of new hires and client support advisors. The role requires strategic leadership to ensure consistency, quality, and continuous improvement across the organization.

You will build programs, identify skills gaps, and collaborate with stakeholders to deliver tailored solutions. A BA or related field and 2+ years in training or leadership are required, with strong communication and data

Qualifications

• Bachelor’s degree in human resources, Business Administration, or related field.
• Minimum of 2 years of experience in training, leadership, enablement, or related roles.
• Proven leadership experience, with the ability to motivate and develop teams.
• Understanding of learning and development principles, instructional design, and adult learning theories.
• Excellent communication and interpersonal skills.
• Ability to analyze data and assess training effectiveness.
• Familiarity with program management principles and methodologies.

Responsibilities

• Lead and manage the Enablement and Onboarding team, providing guidance and support to New Hires and Client Support Advisors/SME position.
• Implement and maintain programs and resources that enhance the capabilities and performance of impacted teams.
• Collaborate with stakeholders to identify skills gaps and create tailored solutions to address these needs.
• Ensure consistency in process, methods and materials to foster uniformity across the organization.
• Monitor the progress of New Hires and Client Support Advisors/SME’s, providing constructive feedback and assistance to ensure ongoing development and success.
• Establish touchpoints and key performance indicators to evaluate the effectiveness of programs and adjust as needed based on qualitative and quantitative feedback.
• Promote a culture of continuous learning and improvement within the team, encouraging innovation and knowledge-sharing.
• Conduct regular team meetings to align objectives, share updates, and celebrate achievements.
• Facilitate communication and collaboration between the enablement team and other departments to support organizational goals.

Skills

Leadership

Training

Enablement

Instructional design

Adult learning

Communication

Data analysis

Program management

Education

Bachelor’s degree in HR, Business Administration, or related field

Job description

Paylocity is seeking a Lead Enablement and Onboarding Ops to oversee the development, support, and training of new hires and client support advisors. The role requires strategic leadership to ensure consistency, quality, and continuous improvement across the organization.

You will build programs, identify skills gaps, and collaborate with stakeholders to deliver tailored solutions. A BA or related field and 2+ years in training or leadership are required, with strong communication and data