EMS Operations Supervisor

American Medical Response; North Charleston (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

American Medical Response in North Charleston, SC is seeking a Supervisor - EMT to oversee field operations, manage EMS personnel, and ensure adherence to policies and regulations. The role involves coordinating crews, reviewing performance, and maintaining high-quality patient care within the EMS system.

The position requires leadership experience in EMS, EMT licensure, and strong communication skills, with responsibilities spanning daily operations, scheduling, and program improvements.

Qualifications

• High school diploma or equivalent and Paramedic Certification.
• Effective oral and written communication skills; strong reasoning.
• Minimum of three years supervisory experience.

Responsibilities

• Resolve field personnel inquiries about work assignments, vehicles, equipment, etc.
• Respond on an ambulance as part of the EMS system to meet compliance standards and provide quality care.
• Develop coordinated teamwork between field crews as part of an integrated operation.
• Investigate and resolve customer service inquiries from agencies and patients about performance and care.

Skills

Communication skills

Paramedic Cert

Supervisory experience

EMS leadership

Education

Bachelor's degree

EMT licensure

Job description

American Medical Response in North Charleston, SC is seeking a Supervisor - EMT to oversee field operations, manage EMS personnel, and ensure adherence to policies and regulations. The role involves coordinating crews, reviewing performance, and maintaining high-quality patient care within the EMS system.

The position requires leadership experience in EMS, EMT licensure, and strong communication skills, with responsibilities spanning daily operations, scheduling, and program improvements.