EMS Operations Lieutenant | Field Training & Leadership

Forsyth County; Winston-Salem (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Forsyth County Emergency Services seeks an EMS Lieutenant (Operations) to lead field training, supervise Paramedics, and ensure compliance with department protocols. You will train, mentor, and evaluate EMS personnel, oversee the clearance process, and serve as a liaison between Quality Management and shift supervision.

In a high‑pressure environment, you will implement training plans, lead projects and initiatives, perform Medic I duties, and act as acting EMS Captain when assigned.

Qualifications

• High School diploma or equivalent required.
• NC EMT-Paramedic credential required.
• Completion of established Field Training Methodology Course.
• Competency with Microsoft Office Suite.
• Cleared QRV Medic.
• 1 year EMS Paramedic Crew Chief experience.
• 2 years NC Credentialed Paramedic in 911 system.
• EMS Officer I course (preferred).
• Associate degree in EMS or related field (Preferred).

Responsibilities

• Respond to emergency and non-emergency calls providing ALS level care per current protocols, equipment, and vehicles.
• Train, coach, and evaluate employees through the clearance process.
• Supervise EMT-Basic reports and conduct annual performance evaluations.
• Serve as liaison between Quality Management and shift supervision with effective communication.
• Perform Medic I duties and provide advanced prehospital care.
• Act as EMS Captain when assigned, overseeing operations in a designated area.
• Provide mentorship to junior EMS personnel.
• Assist with training plans, remediation plans, and operational improvement initiatives.
• Conduct field evaluations and deliver training assessments.
• Ensure compliance with Forsyth County EMS protocols, QA expectations, and guidelines.
• Complete projects from EMS Battalion Chiefs/Captains.
• Maintain records related to training, supervision, and patient care.
• Participate in continuing education and leadership programs.
• Lift and move patients/equipment >100 lbs with assistance.
• Stand/walk/bend/kneel/climb/reach during operations.
• Work in hazardous or confined environments.
• Operate EMS vehicles/equipment per standards.
• Maintain stamina for extended operations.

Skills

Training & Evaluation

EMS Protocols

Communication

Stress Management

Project Leadership

Problem Solving

Education

High School Diploma

EMT-Paramedic Credential (NC)

ICS 100

ICS 200

ICS 300

ICS 400

ICS 700

ICS 800

Field Training Methodology

MS Office & Ninth Brain

QRV Medic

EMS Paramedic Crew Chief (1 year)

Paramedic 911 Experience

EMS Officer I (preferred)

Associate Degree in EMS/Public Safety (Preferred)

Tools

Ninth Brain

Job description

Forsyth County Emergency Services seeks an EMS Lieutenant (Operations) to lead field training, supervise Paramedics, and ensure compliance with department protocols. You will train, mentor, and evaluate EMS personnel, oversee the clearance process, and serve as a liaison between Quality Management and shift supervision.

In a high‑pressure environment, you will implement training plans, lead projects and initiatives, perform Medic I duties, and act as acting EMS Captain when assigned.