EMS Operations Lead: Training, Quality & Field Ops

EMS Operations Manager; Hudson (FL); On-site; USD 75,000 - 110,000; Full time

Job summary

The Operations Manager provides leadership for all items pertaining to the operations, education/training, and clinical services of the EMS operation and is responsible to the Chief Operating Officer while leading the EMS team.

Major duties include managing EMS operations, monitoring protocol adherence and training, and maintaining relationships with area Fire Departments and healthcare institutions. Also, leadership and occasional field duties as needed.

Qualifications

• High School Diploma or equivalent required.
• EMS or Fire Department Paramedic experience for at least five years.
• Minimum of three years of management experience.
• State of Florida Paramedic Licensure and/or NREMT Certification required.
• Current Florida driver license and proficiency with Word, Excel, PowerPoint.

Responsibilities

• Provide leadership for EMS operations, education/training, and clinical services.
• Oversee scheduling, CQI-based training, and compliance with protocols.
• Maintain relationships with Fire Departments and healthcare institutions.
• Direct EMS personnel to meet system goals and quality patient care.
• Occasionally serve as a Paramedic on an ambulance if needed.
• Plan long- and short-term system improvements and corrective actions.

Skills

Paramedic experience

Management experience

Licensure / Certification

Driver license (FL)

Computer proficiency

Education

High School Diploma or equivalent

Associate’s or Bachelor’s Degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

The Operations Manager provides leadership for all items pertaining to the operations, education/training, and clinical services of the EMS operation and is responsible to the Chief Operating Officer while leading the EMS team.

Major duties include managing EMS operations, monitoring protocol adherence and training, and maintaining relationships with area Fire Departments and healthcare institutions. Also, leadership and occasional field duties as needed.