EMS Emergency Dispatcher: Critical Call Coordination

911 Emergency Communications; Auburn (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Auburn, IN is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient data, establish priorities, and coordinate resources using approved protocols.

Position may require overnight shifts, weekends, and overtime with potential sponsorship for EMS training and certification. A high school diploma and dispatcher certification are commonly required by employers. CPR or related coursework may be needed.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required; sponsorship or training may be offered.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification preferred or eligible

Job description

911 Emergency Communications in Auburn, IN is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient data, establish priorities, and coordinate resources using approved protocols.

Position may require overnight shifts, weekends, and overtime with potential sponsorship for EMS training and certification. A high school diploma and dispatcher certification are commonly required by employers. CPR or related coursework may be needed.