Emergency Medical Dispatcher - 24/7 Critical Coordination

County Emergency Communications; Pimento (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Job summary

County Emergency Communications in Pimento, IN is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate ambulance resources. Positions involve console work, headset use, and adherence to protocols.

Applicants should have a high school diploma or equivalent; CPR certification may be required. Training may be sponsored; overtime, night shifts, weekends are possible, with various appointment terms depending on the agency.

Qualifications

• High school diploma or equivalent required; sponsorship/training may be offered.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.
• Emergency Medical Dispatcher certification may be required before appointment; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Pimento, IN is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate ambulance resources. Positions involve console work, headset use, and adherence to protocols.

Applicants should have a high school diploma or equivalent; CPR certification may be required. Training may be sponsored; overtime, night shifts, weekends are possible, with various appointment terms depending on the agency.