EMS Dispatcher: Urgent Medical Calls & Resource Coordination

911 Emergency Communications; Cheshire (MA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Insurance

Retirement benefits

Paid leave

Continuing education

Zusammenfassung

911 Emergency Communications seeks qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role emphasizes protocol-based guidance and timely response prioritization within approved medical dispatch systems.

Applicants should have a high school diploma or GED, with CPR certification and potential training sponsorship. Work may involve overnight or irregular shifts, depending on agency needs.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Ausbildung

High School Diploma or GED

Jobbeschreibung

911 Emergency Communications seeks qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role emphasizes protocol-based guidance and timely response prioritization within approved medical dispatch systems.

Applicants should have a high school diploma or GED, with CPR certification and potential training sponsorship. Work may involve overnight or irregular shifts, depending on agency needs.