Emergency Medical Dispatcher — Life-Saving Dispatch & Coordination

911 Emergency Communications; Auburn (KY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

911 Emergency Communications in Auburn, KY is seeking Emergency Medical Dispatchers to help coordinate urgent medical responses and gather critical incident details. Training and certification support may be provided as part of the appointment.

Responsibilities include receiving EMS calls, confirming locations, and disseminating protocol-based guidance to responders. Overnight and weekend shifts may be required, with potential for overtime depending on staffing needs.

Qualifications

• High school diploma or GED is commonly required.
• EMD certification may be required or sponsored by the employer.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Skills

Calm under pressure

Strong listening

Multitasking

Education

High school diploma or GED

Emergency Medical Dispatcher certification (where required)

Job description

911 Emergency Communications in Auburn, KY is seeking Emergency Medical Dispatchers to help coordinate urgent medical responses and gather critical incident details. Training and certification support may be provided as part of the appointment.

Responsibilities include receiving EMS calls, confirming locations, and disseminating protocol-based guidance to responders. Overnight and weekend shifts may be required, with potential for overtime depending on staffing needs.