EMS Emergency Dispatcher — 24/7 Critical Call Center

County Emergency Communications; China (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to manage urgent medical assistance calls and coordinate responder actions. You will gather patient and incident details, establish response priorities, and support resource coordination within approved dispatch protocols.

Depending on training and assignment, you may provide pre-arrival instructions and participate in quality reviews. A high school diploma and dispatcher certification are commonly required, with CPR and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Problem solving

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification (may be required)

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to manage urgent medical assistance calls and coordinate responder actions. You will gather patient and incident details, establish response priorities, and support resource coordination within approved dispatch protocols.

Depending on training and assignment, you may provide pre-arrival instructions and participate in quality reviews. A high school diploma and dispatcher certification are commonly required, with CPR and