EMS Emergency Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; Homeland (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in Homeland, CA. Duties include handling urgent medical calls, gathering critical information, and coordinating EMS resources according to certified protocols.

Responsibilities include confirming locations, prioritizing responses, and providing standard Instructions until responders arrive. A high school diploma is commonly required, with CPR certification and possible EMT/paramedic credentials depending on

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Education

High School Diploma or GED

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in Homeland, CA. Duties include handling urgent medical calls, gathering critical information, and coordinating EMS resources according to certified protocols.

Responsibilities include confirming locations, prioritizing responses, and providing standard Instructions until responders arrive. A high school diploma is commonly required, with CPR certification and possible EMT/paramedic credentials depending on