Emergency Medical Dispatcher — 24/7 Critical Care Call Center

County Emergency Communications; Wainwright (AK); Vor Ort; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Zusammenfassung

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate responsive EMS actions. You will collect caller information, determine priorities, and guide responders using approved protocols.

Responsibilities include relaying critical details, providing in-call instructions, and documenting calls for quality reviews. Candidates should have EMS dispatch certification and CPR credentials, with sponsorship possible for training.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Kenntnisse

Active listening

Clear communication

Ability to work under pressure

Ausbildung

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Jobbeschreibung

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate responsive EMS actions. You will collect caller information, determine priorities, and guide responders using approved protocols.

Responsibilities include relaying critical details, providing in-call instructions, and documenting calls for quality reviews. Candidates should have EMS dispatch certification and CPR credentials, with sponsorship possible for training.