Emergency Medical Dispatcher — 24/7 Critical Dispatch Pro

County Emergency Communications; Coyote (CA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in California seeks Emergency Medical Dispatchers to handle urgent medical calls, establish priorities, and coordinate resources. The role involves using an agency-approved system to gather information and support responders, with potential for overnight shifts and overtime depending on scheduling.

Applicants may need CPR certification and may or may not require EMT/paramedic credentials; training and certification depend on the vacancy's exact requirements.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency dispatch

Communication

Active listening

Education

High school diploma

Job description

County Emergency Communications in California seeks Emergency Medical Dispatchers to handle urgent medical calls, establish priorities, and coordinate resources. The role involves using an agency-approved system to gather information and support responders, with potential for overnight shifts and overtime depending on scheduling.

Applicants may need CPR certification and may or may not require EMT/paramedic credentials; training and certification depend on the vacancy's exact requirements.