EMS Dispatcher: Critical Care Communications Specialist

911 Emergency Communications; Bryceville (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Bryceville, FL seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and apply approved protocols while coordinating ambulance resources.

Applicants typically need a high school diploma or equivalent, with sponsorship for training possible. Certification requirements may vary by agency and assignment scheduling. Overtime, nights, weekends may apply.

Qualifications

• High school diploma or equivalent commonly required
• EMD certification may be required before appointment
• Sponsorship for training may be provided by employers

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Critical thinking

Communication

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Bryceville, FL seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and apply approved protocols while coordinating ambulance resources.

Applicants typically need a high school diploma or equivalent, with sponsorship for training possible. Certification requirements may vary by agency and assignment scheduling. Overtime, nights, weekends may apply.