EMS Dispatcher: 24/7 Critical Response Lead

Emergency Telecommunicator Services; Marshall (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to join our Marshall, CA operations. You will gather patient and incident details, establish priorities, and coordinate EMS resources following approved protocols.

Responsibilities include receiving calls, confirming location and access, asking essential questions, and relaying information to responders while maintaining compliance with medical oversight and privacy requirements.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification may be required per vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to join our Marshall, CA operations. You will gather patient and incident details, establish priorities, and coordinate EMS resources following approved protocols.

Responsibilities include receiving calls, confirming location and access, asking essential questions, and relaying information to responders while maintaining compliance with medical oversight and privacy requirements.