Emergency Medical Dispatcher — 24/7 EMS Communications

Emergency Telecommunicator Services; Exeter (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for opportunities in Exeter, CA. Responsibilities include handling urgent medical calls, confirming locations, and coordinating ambulance responses with protocol-driven guidance.

Training opportunities may be available, with certification requirements varying by assignment. Position involves shift work, potential overtime, and adherence to medical dispatch protocols under supervision.

Qualifications

• High school diploma or recognized equivalent required; sponsorship for training may be provided.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Strong communication

Stress management

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification (preferred)

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for opportunities in Exeter, CA. Responsibilities include handling urgent medical calls, confirming locations, and coordinating ambulance responses with protocol-driven guidance.

Training opportunities may be available, with certification requirements varying by assignment. Position involves shift work, potential overtime, and adherence to medical dispatch protocols under supervision.